Refund Policy


At this time, Crookservers does not offer a refund-based Money Back Guarantee (MBG) of any kind. However, refund may be issued if you request before service is delivered. Please note that If a chargeback/dispute is opened from the payment processor's side, your service would be immediately suspended or terminated and a charge of £10 would be levied to unsuspend it.

You agree to a month to month term for the Services unless otherwise agreed to in writing. The month to month term for services is automatically renewed each month unless either party notifies the other in writing of its desire that the Agreement not be renewed, no later than one (1) days before the next upcoming anniversary date for billing. You may cancel Your account by terminating this Agreement in this manner by contacting the Crookservers billing department.

CrookServers may terminate this Agreement effective immediately and without notice upon any breach by You of any of the terms of this Agreement. In such event, CrookServers shall have no obligation to refund any fees paid in advance by You.

To submit a cancellation request please read the guide here: http://secure.crookservers.com/knowledgebase/13/How-do-I-cancel-my-service-.html . We may contact you to confirm the cancellation and verify that you are authorized under your account to cancel it. Then, we will immediately suspend billing and cancel the server. We are not able to provide scheduled cancellations and all cancellations are effective immediately. Regarding mid-month or mid-period cancellations, CrookServers will not issue pro-rated refunds for cancellations received in the middle of a payment cycle.

Crookservers reserves the right to change their Refund Policy anytime without prior notice.


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